You can only reverse a transaction if it is unchangeable. An unchangeable transaction is identified by a grey zoom arrow () next to it. To make your transactions unchangeable, select the Transactions CAN'T be Changed; They Must be Reversed preference on the Security tab view of the Preferences window. You can change this preference at any time.
Customer and supplier payments
Note that if an early payment discount was applied to a sale or purchase, you also need to reverse the discount. For more information about how to find a transaction, see Finding a transaction.
Negative Stock
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Display the transaction you want to reverse. See Finding a transaction for instructions.
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Go to the Edit menu and choose Reverse [...]. For example, if you want to reverse a sale, choose Reverse Sale. A new transaction containing corresponding negative amounts to that of the original transaction will appear.
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note : Recap transaction
Before you record this transaction, you can use the recap transaction feature to view the journal entries that will be created when the transaction is recorded. To recap, choose Recap Transaction from the Edit menu.
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Click Record Reversal to record the reversal transaction. The transaction is reversed and all account balances are returned to their previous levels.
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