To receive a refund

If you haven't already read the Vendor Debits Overview, see Applying vendor debits and receiving refunds from vendors for more information.

The Returns & Debits view of the Purchases Register should be displayed.

  1. You can view debits for all or just one of your vendors.

    To view debits for one vendor, select Vendor in the Search By field, then enter the vendor's name in the second field.

  1. A list of the vendor's debits appears; highlight the vendor debit for which you received the refund.

  2. Click Receive Refund. The Settle Returns & Debits window appears, displaying a transaction in the amount of the vendor debit.

  3. You can record your refund into a designated account or the Undeposited Funds Account. If you select the Deposit to Account option, click the arrow for a list of accounts to choose from. The list consists of accounts that have checking or credit card privileges.

    If you want, you can change the Undeposited Funds Account by selecting Linked Accounts from the Setup menu. Choose General Ledger Accounts to display the General Ledger & Banking Linked Accounts window. Enter an account with checking privileges in the Checking Account for Undeposited Funds field.

  1. If you change the Amount Received field's amount, keep in mind that you can enter an amount less than the original vendor debit amount only. Also, if you choose to do this, remember that the vendor debit won't be fully settled; the difference between the original vendor debit and the amount you entered in the Amount Received field will remain as a vendor debit.

  2. Enter the vendor's payment method. You can click the arrow to view a list of options.

  3. Click the Details button to enter additional information about the vendor's payment in the Applied Payment Details window, if you wish.

  4. Click Record to record the receipt of the refund.

To receive a refund(from the Purchases Command Center)