To write a refund check (from the Sales Register)

The Returns & Credits view of the Sales Register should be displayed. (To find the Sales Register window - Returns & Credits view)

1. You can view credits for all or just one of your customers.

To view credits for one customer, select Customer in the Search by field, then enter the customer's name in the second field.

2. A list of the customer's credits appears. Highlight the credit you wish to apply.
3. Click Pay Refund. The Settle Returns & Credits window appears, displaying a refund check in the amount of the customer credit.
4. If you want, make changes to the information in the window.

If you change the Amount field's amount, keep in mind that you can enter an amount less than the original customer credit amount only. If you choose to do this, the customer credit won't be fully settled; the difference will continue to appear as a customer credit.

5. If you'd like to use one of the additional addresses listed on the customer's card, click the arrow next to the Payee field. Choose the appropriate address.
6. Click Print to print and record the refund check, or click Record to record the check.