To receive a customer payment using the Bank Register

The Bank Register window should be displayed. (To find the Bank Register window)

The Bank Register offers a streamlined method for recording payments. It uses default payment method and details assigned to your customer in the Card Information window, and applies payments to the customer's oldest outstanding sales automatically. If you need greater control over how the payment is entered, click the Split button to display the Receive Payment window, where a more detailed entry can be made.

If this customer pays you in a foreign currency, you must use the Receive Payment window for this transaction.

1. Select the bank account where the payment will be deposited, or select the Undeposited Funds account if you want to make a deposit later.

Note: The `Group with Undeposited Funds' preference does not apply in the Bank Register

The account you select in this field is the account that is used. Even if you selected the option When I Receive Money, I Prefer to Group It with Other Undeposited Funds in the Banking view of the Preferences window, you must select Undeposited Funds here to apply the transaction to that account.

2. Select Receive Payment in the Type field.

Note: There is no Payment Method field in the Bank Register window.

The payment method and details used are the ones you assigned to the customer in the Payment Details view - Customer of the Card Information window.

If there is no default payment method assigned to the selected customer, no payment method is assigned to the transaction.

Click the Split button to open the source window to change the payment method or details if they differ from the default information or to assign a payment method and details if there is no default.

3. Review the transaction date and change it if necessary.
4. Using the Card field, select the customer's card.
5. Enter the amount received.

If the customer has overpaid you, click the Split button to open the Receive Payments window. Enter the full amount in the Amount Applied column; a credit memo will be created when you record the payment.

If the customer has outstanding unapplied credit memos, an alert message will appear. Click the Split button to open the Receive Money window where you can immediately settle the credit memos against any of the customer's open invoices or settle them at a later date.

6. Enter a short, descriptive comment in the Memo field if you like. This information will appear on a number of reports.
7. Click Record.