To delete an order with a deposit applied to it, and to enter a refund from the vendor for the deposit amount

Purchases > Making purchases > Changing, deleting and reversing purchases > To delete an order with a deposit applied to it, and to enter a refund from the vendor for the deposit amount

Use this procedure only if your transactions are changeable. See What are changeable and unchangeable transactions? for more information.

The order you want to delete should be displayed. If you need help doing this, see To view purchases in the Purchases Register.

  1. Delete any items, amounts, tax and freight from the purchase. When you're finished doing this, the amount in the Balance Due field will appear as a negative number.
  2. A debit memo can only be created using a bill form. Click the Change to Bill button, then click OK to record the vendor debit.
  3. A message appears, asking whether you wish to record the purchase. Click OK.

  1. Click the Purchases Register in the Purchases Command Center, then click the Returns & Debits tab, displaying all vendor debits currently in your records.
  2. Highlight the vendor debit you recorded in step 3, then click the Receive Refund button.
  3. The refund appears in the Settle Returns & Debits window. Click Record.

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