(If you've already recorded the transaction, see I recorded a sales transaction and some information is wrong.)

If the tax amount is wrong, first check to be sure that the correct tax code has been selected. This code appears to the right of the tax amount. If it's incorrect, click the arrow next to the tax code and select the proper tax code from the list that appears.

If the tax code is correct, review the Tx column to be sure that all taxable items have been marked and tax-exempt items are unmarked. If freight is taxable, be sure the box that appears to the right of the freight amount is marked; if the freight isn't taxable, this box should be empty.

Finally, if these settings are correct and the tax amount still is wrong for some reason, click the arrow that appears to the left of the tax amount. The Tax Information window appears and you can change the tax amount for each tax code used on the sale. Make your changes and click OK.

If you've previously made changes in the Tax Information window, you can undo those changes by displaying the Tax Information window again and clicking the Recalculate button.

This tip applies to:

Sales window -- all layouts