I've returned some items and received a refund for the rest - what do I do?

If your transactions are changeable, you can redisplay the original bill using the Purchases Register window and make whatever changes are needed and record the transaction again. If the items are inventoried, they will be removed from inventory. If you've paid for the items being returned, a vendor debit will be created. Using the Purchases Register, you can either deposit a refund check or apply the debit to another open purchase for this vendor.

If your transactions are unchangeable, you'll need to create a new bill and enter negative amounts for the items being returned. Again, a vendor debit will be created and inventoried items will be removed from inventory. See To create a vendor debit for an item bill when you didn't return all the items that were on the bill for more information.

If you're unsure whether your transactions are changeable or unchangeable, please read What are changeable and unchangeable transactions? before continuing.

This tip applies to:

Purchases window -- Item layout


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