To reverse a vendor's refund

Use this procedure only if your transactions are unchangeable. See "What are changeable and unchangeable transactions?" on page 64 for more information.

Note: If you wish to reverse a vendor's refund that was recorded on a bank deposit of grouped undeposited funds

If you want to reverse a vendor's refund that was recorded on a bank deposit of receipts grouped in the undeposited funds account, use the procedure To reverse a vendor's refund that was recorded on a bank deposit for undeposited funds.

Whether a bank deposit or an individual payment included on a bank deposit can be reversed depends upon whether your company file is changeable or unchangeable. For more information, see "What are changeable and unchangeable transactions?" on page 64

The vendor debit you want to reverse should be displayed. If you need help doing this, see To find a vendor debit before it's settled or To find a vendor debit after you've received a refund for it.

1. Choose Reverse Debit from the Edit menu. After a few moments, a new transaction, with an amount exactly opposite of the refund's amount, will be displayed in the Settle Returns & Debits window.
2. If you want, you can make a few changes to the new transaction (such as the date and the memo), but you can't change the amounts that are associated with it.
3. Click Record to record the new transaction. The Settle Returns & Debits window closes. The refund is reversed.
4. Keep in mind that an outstanding vendor debit exists again for this vendor. To settle the vendor debit, you can either apply the amount of the vendor debit to your outstanding purchase balance with the vendor or indicate that you've received a refund from the vendor for the amount of the vendor debit.

See To apply a vendor debit and To receive a refund for more information.