To reverse a bill payment

Use this procedure only if your transactions are unchangeable.

The payment you want to reverse should be displayed. If you need help doing this, see To find a bill payment.

Choose Reverse Payment from the Edit menu. After a few moments, a transaction with the exact opposite amount of the payment will be displayed in the Pay Bills window.

If you want, you can make a few changes to the transaction (such as the date and the memo), but you can't change the amounts that are associated with it.

Click Record to record the reversed bill payment.

If the bill payment you reversed was originally used to fully pay a purchase, a message will appear if you received a discount for paying off the purchase promptly. If this message appears on your screen, continue to step 4.

If no prompt-payment discount applied to the transaction you originally applied the payment to, you're done -- the payment is reversed.

Display the discount in the Pay Bills window. (A discount is recorded as a Purchases Journal (PJ) transaction. Look for the discount transaction using the Card or Bill tab of the Find Transaction window.)

Choose Reverse Payment from the Edit menu, then click the Record button to reverse the discount.