Maintenance

Termination Code...


 

Situation

Most termination codes are displayed to warn you that your MYOB AccountEdge company file may be damaged. Others may indicate a problem within your network.

If a termination code message doesn't clearly explain the problem to you, be sure to write down the complete message, including any numbers that may follow it. This information will be extremely important in determining the nature and severity of the problem, if you need to call the MYOB AccountEdge technical support group.

Solution

Use the MYOB AccountEdge Data Optimization Assistant to optimize your file. The Optimization Assistant is designed to make your company file more efficient and can fix certain types of company file corruption.

You can find the MYOB AccountEdge Optimization Assistant in the MYOB AccountEdge folder that was created on your hard disk when you installed MYOB AccountEdge. If you're able to optimize the file without further errors, we recommend that you then use the MYOB AccountEdge Data Verification Utility to be sure your company file is in its "healthiest" form. You can find the Verify Company File command under the File menu of MYOB AccountEdge.

If the Optimization Assistant or the Data Verification Utility indicates that the problem wasn't repaired, you'll need to restore your most recent backup. (In this case, be sure to optimize and verify the backup company file as well, to be sure the problem didn't exist before you made the backup.) Before restoring a backup, however, you should call the MYOB AccountEdge technical support group to be sure this step is necessary. Since any transactions or records you entered after you made the backup will have to be reentered, restoring a backup should be done only after other options have been exhausted.

If you are repeatedly receiving termination codes while using MYOB AccountEdge, we suggest that you call the MYOB AccountEdge technical support group to discuss your situation.

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