To receive a payment (Bank Register)

The Bank Register window should be displayed. (To find the Bank Register window)

The Bank Register offers a streamlined method for recording payments. It uses the default payment method and details assigned to your customer in the Card Information window, and applies payments to the customer's oldest outstanding sales automatically. If you need greater control over how the payment is entered, click the Split button to display the Receive Payment window, where a more detailed entry can be made.

If this customer pays you in a foreign currency, you must use the Receive Payment window for this transaction.

Note: The Bank Register can't be used to enter MYOB Merchant Account Service transactions

Select the bank account where the payment will be deposited, or select the Undeposited Funds account if you want to make a deposit later.

credit card payment

The "Group with Undeposited Funds" preference doesn't apply in the Bank Register

Select Receive Payment in the Type field.

There is no Payment Method field in the Bank Register window

Review the transaction date and change it if necessary.

Using the Card field, select the customer's card.

Enter the amount received.

Click the Split button if:

You want to enter details about the payment (a check number, for example). Review the entry in the Payment Method field and then click the Details button.

You're entering a credit card payment. Select a payment method so you'll be able to identify this transaction later in the Prepare Bank Deposit window. Click the Details button to enter credit card information.

The customer has overpaid you. Enter the full amount in the Amount Applied column; a credit memo will be created when you record the payment.

The customer has outstanding unapplied credit memos. An alert message will appear. You can immediately settle the credit memos against any of the customer's open invoices or settle them later.

Enter a short, descriptive comment in the Memo field, if you like. This information will appear on a number of reports.

Click Record.

Note: For each cash receipts transaction you record, a corresponding payment receipt can be printed. (Printing payment receipts)