Use this letter template for customers whose accounts have become past due. This letter serves as a gentle reminder to your customers to bring their account balance up to date.
CLEARWATER INTERNATIONAL
123 Elm Street
Parsippany, NJ 07860
11/4/04
John Smith
Smith Engineering
123 Main Street
Parsippany, NJ 07860
Dear John:
Our records show that your current balance with us is $1,866.56, of which $1,866.56 is now past due. We hope this is merely an oversight on your part. If you haven't already sent a payment for the past due amount to us, please do so today. If a problem has arisen that we should be aware of, please call us immediately to discuss it.
We value your business, and we'd like for you to resolve this issue as quickly as possible.
Sincerely,
Mark Lee
Vice President