Situation
An error has occurred on the network and no more messages will be sent to the user mentioned in the error for the remainder of the session.
This alert indicates an interruption of network communication. The problem may be with the workstation receiving the alert message, the workstation mentioned in the alert message or the network in general.
An interruption can occur for many reasons, including an improper exit from MYOB AccountEdge or a network malfunction. Also, some workstations are equipped with an energy-saving feature that may power down the workstation after a set amount of time. This can cause the workstation to appear to lose communication with the network.
Solution
In order to again send messages to the user mentioned in this alert, all current users of the company file must exit the company file simultaneously and then re-open the company file.
Interruptions of network communications can damage a company file, and while this alert doesn't necessarily mean the file has been damaged, you may wish to use the MYOB AccountEdge Data Optimization Assistant to optimize your file. You can find the MYOB AccountEdge Optimization Assistant in the MYOB AccountEdge folder that was created on your hard disk when you installed MYOB AccountEdge.
If you're able to optimize the file without errors, we recommend that you then use the MYOB AccountEdge Data Verification Utility to be sure your company file is in its "healthiest" form. You can find the Verify Company File command under the File menu of MYOB AccountEdge.