Cards
Reasons you may be out of balance -- historical purchases
The following are reasons you may be out of balance in the Vendor Balances window:
- The amount you entered for your linked accounts payable account is incorrect.
Solution: Check the amount you entered as your opening balance for your linked accounts payable account. (Setup > Balances > Account Opening Balances) The opening balance of this account must equal the total amount of your historical purchases. Correct the opening balance, if necessary.
- An amount you entered for a historical purchase is incorrect.
Solution: Check the amount of each of your historical purchases. The total amount of the historical purchases you enter using the Historical Purchase window must equal the opening balance of your linked accounts payable account. Add, edit or delete your historical purchases, if necessary.
- Your linked payables account may been used incorrectly on a transaction.
Solution: Your linked payables account may have been changed with a general journal entry you recorded or your linked payables account may have been entered on a Service or Miscellaneous purchase in error. Display the Payables Reconciliation Exceptions report to compare the total of all the balances from all your vendors and the current balance of the linked accounts payable account; edit or delete your transactions, if necessary.
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