Banking

To authorize a payment -- Phone/Force (MYOB Merchant Account Service)

Important:  
If you swipe, authorize the payment before you leave the window: Click the Authorize button before the OK button!

Do not use the `Send Credit Card Payments for Authorization Using the Record Button' preference if you swipe credit cards

1. Call the voice authorization center to obtain a phone authorization code.

Note:  How do I obtain a Phone Authorization Code?

2. Open the window in which you'll make the payment, and enter a customer card, if necessary.

-- or --

Find a previously recorded payment transaction you want to send to the MYOB Merchant Account Service for processing. [To find a payment from a customer or To find a customer credit (after paying a refund) or To find a transaction (Receive Money)]

3. Select or enter a payment method. Choose one that is a credit card or debit card type.

Note:  True debit card payments can't be processed by the MYOB Merchant Account Service

4. Click the Details button.



5. Select Phone/Force in the Authorization Type field.



6. In the Phone Authorization Code field, enter the authorization code you received by calling the voice authorization center.



7. Click the Authorize button to process the payment.

Related topics

• Processing credit cards (MYOB Merchant Account Service)
• Setting up MYOB Vendor Payments - electronic payments
• To apply for the MYOB Merchant Account Service
• To handle customer credit card payments
• To authorize a payment -- Standard Sale (MYOB Merchant Account Service)
• To handle a declined payment (MYOB Merchant Account Service)
• To handle a chargeback (MYOB Merchant Account Service)
• To void a transaction (MYOB Merchant Account Service)