Situation
A serious error occurred during the process that's displayed in this message. This alert message may appear when you attempt to open an MYOB AccountEdge company file that was damaged due to a computer interruption the last time you used it. For example, if you mistakenly turned off your workstation while changes were being saved in your company file, the file could have become damaged. Power failures and network errors can also damage company files.
Solution
You may be able to repair the file using the MYOB AccountEdge Data Optimization Assistant. You can find the MYOB AccountEdge Optimization Assistant in the MYOB AccountEdge folder that was created on your hard disk when you installed MYOB AccountEdge.
If you're able to optimize the file without further errors, we recommend that you then use the MYOB AccountEdge Data Verification Utility to be sure your company file is in its "healthiest" form. You can find the Verify Company File command under the MYOB AccountEdge File menu.
If the Optimization Assistant or the Company File Verification indicates that the problem can't be repaired, you must use the most recent backup of your company's data. Regrettably, any entries that you made since the most recent backup will need to be reentered. To learn more about restoring a backup of your company file see Restoring company files.
It's difficult to prevent company files from being damaged by forces outside of your control, but there are some things you can do to avoid this situation in the future. One of the best investments you can make is in an uninterruptable power supply (UPS), sold at most computer stores. UPS units help prevent power surges and other electrical anomalies from harming your company's computers.