Overview

Handling customer credits

In MYOB BusinessBasics, a customer credit is a transaction that indicates you owe money to a customer. You can create a customer credit in several ways.

You can choose from two ways of settling a customer credit:

• By applying the customer credit to one or more of the customer's unpaid sales, thereby reducing the amount of money the customer owes you
• By writing a refund check for the amount of the customer credit

Creating customer credits

Applying customer credits and issuing refund checks

Finding, removing and reversing customer credits

Using customer credits to remove customers' bad debt