Alert message: Unable to open file; file may be locked or in use, or access privileges may be incorrect...disk may be full.

Unable to open file; file may be locked or in use, or access privileges may be incorrect...disk may be full.

Situation

This message may appear for a number of reasons. Possible causes include that the company file is locked, access privileges for the company file may be incorrect, or there may not be enough room on the computer where the company file is stored.

Solution

Check to see that you have given full (read/write) access to the folder where your company file is located; in other words, be sure you're allowed to make changes to the file within the location you selected for the company file.

If you have very little room on the hard disk where your company file is stored, remove some items from the computer. You may also want to consider increasing the size of the computer's hard disk, since your company file will probably continue to increase in size over time.

Check these additional possible solutions:

Each computer that uses MYOB FirstEdge must have a unique name. Be sure that each hard disk has a different name. Also, be sure that a comma or a period doesn't appear before the drive name.

Be sure that the name of the shared MYOB FirstEdge folder (the folder that contains the MYOB FirstEdge company file) is no longer than 27 characters long.

Be sure the company file isn't "locked.' To check to see whether a file is locked, highlight the name of the company file in the Finder, and then choose Get Info from the File menu. If the Locked option in marked, unmark it.