Reversing certain types of transactions may require additional steps


Reversing certain types of transactions may require more steps than the basic procedure requires. Refer to the topics below for specific information about how to reverse these types of transactions.

Banking
To reverse a bank deposit (undeposited funds)

To reverse a receipt (included in a bank deposit)

Customer Credits
To reverse an applied customer credit

To reverse a customer's refund

Customer Payments
To reverse a customer payment

To handle a bounced customer check

Sales
To reverse an invoice