This letter template is similar to COLL_2ND, but expresses even greater urgency, and encourages the customer to take action before his credit history is damaged.
CLEARWATER INTERNATIONAL
123 Elm Street
Parsippany, NJ 07860
11/4/05
John Smith
Smith Engineering
123 Main Street
Parsippany, NJ 07860
Dear John:
We have not yet received your overdue balance of $1,866.56. Please contact us immediately.
We'd like to continue thinking of you as a valued customer. We'd prefer not to damage our relationship by turning your account over to a collection agency. However, we will do so if we don't receive payment from you immediately.
If you've already sent the payment, please call us. If you haven't done so, please send your payment in full today.
Sincerely,
Mark Lee
Vice President