To delete an order with a payment applied
Sales > Making sales > Changing, deleting, reversing and converting sales >>
If you've already applied a payment to an order that you want to delete, you must delete the payment before you delete the order.
The payment you want to delete should be displayed.
- Choose Delete Payment from the Edit menu.
Note: If you see Reverse in the Edit menu but you want to delete a transaction
- If more payments have been applied to the order, be sure to delete all of these payments.
- When all payments applied to the order have been deleted, display the order you want to delete in the Sales window. [To view sales (Sales Register)]
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