To delete an order with a payment applied

Sales > Making sales > Changing, deleting, reversing and converting sales >>

If you've already applied a payment to an order that you want to delete, you must delete the payment before you delete the order.

The payment you want to delete should be displayed.

  1. Choose Delete Payment from the Edit menu.


Note:  If you see Reverse in the Edit menu but you want to delete a transaction

  1. If more payments have been applied to the order, be sure to delete all of these payments.


  2. When all payments applied to the order have been deleted, display the order you want to delete in the Sales window. [To view sales (Sales Register)]


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