General questions

• Giving transactions a future date (post-dating them)

• Entering a transaction using a date in a previous fiscal year

• Printing your notes on invoices

• Stopping and restarting the timer if your work is interrupted

• Finding a transaction that's been recorded

• How the automatic timer works

• Options for measuring time units

• Differences between the Single Slip Entry and Multiple Slip Entry views

• Where the default rate in the Rate field comes from

• Determining which accounts will be updated by a transaction

• Some reasons for making adjustments to billable amounts

Fixing problems

• A vendor (not an employee) performed an activity

• Problems sending the transaction to email/fax/disk

• You don't have a card for the customer who requested the activity

• You don't have a record (card) for the activity I want to use

• Changing a recurring transaction

• The date is displayed in the wrong format

• The date that is displayed is incorrect

• An employee (or vendor) who performed an activity doesn't have a card

• Two activity slips have been assigned the same number

• Billable amounts don't appear on your activity slip

• Why time units are rounded up (or down)

Entering line items

• Skipping the account number and entering only the account name

• If you don't see the account you want to use

Multicurrency tips

• The exchange rate for this transaction is different than for other transactions

Other resources for answering your questions