Banking

Handling declined credit card transactions


A credit card payment authorization can be declined for many reasons. An invalid card number or card name are examples.

A credit card payment that has been processed for authorization, whether accepted or denied, has also been recorded in your MYOB AccountEdge company file.

How you'll handle a declined credit card transaction depends upon whether your transactions are changeable or unchangeable. (Choosing changeable or unchangeable transactions)

If your transactions are changeable, after a credit card payment has been denied you'll edit the payment details or delete the payment and enter a new one, if you wish.

If you transactions are unchangeable, you'll reverse the payment and enter a new one, if you wish.

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