Payments authorized by the MYOB Merchant Account Service can be voided before the time allotted for voiding transactions has expired. That is, the transaction will be stopped before processing is complete.
You may want to void a transaction, for example, if a customer decides against making the purchase, but you have already received authorization for the transaction.
You'll know a transaction has been authorized when you see the Authorization Code and Trace ID in the Applied Payment Details window. You'll also see that the Authorize button has been changed to a Void Authorization button.
If you void the transaction before the set time allowed for voiding, the transaction will be stopped, and it won't affect the customer's charge card records. The AccountEdge payment transaction will be reversed whether your transactions are changeable or unchangeable. (Choosing changeable or unchangeable transactions)
If you try to void an authorized transaction after the set time, the void will be declined and you will have to process a credit transaction. [To void a transaction (MYOB Merchant Account Service)]
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