A chargeback is a transaction that is initiated when a customer disputes a credit card charge and refuses to pay the credit card company for the charge. The credit card company then denies payment to the credit card processor who handled the transaction. The processor will then deduct the disputed amount from the merchant's account. [To handle a chargeback (MYOB Merchant Account Service)]
Holding credit card payments
If you take orders and hold the payment until the item is shipped or the service is completed be sure to mark the option to Update Customer Card with Payment Details. When you mark this option the credit card information updated in the Payment Details view of the Card Information window will hold the credit card information until you're ready to record the sale. (To hold a credit card payment on an order.)
Note: How to go to the Internet to visit Payments Gateway
Step by step