Company file issues
We at MYOB US put a great deal of effort into testing MYOB FirstEdge in various environments and situations to ensure the highest quality possible in the final product that ends up on your computer. As is the case with any type of machine, however, your computer system and related tools can fail unexpectedly from causes that no quality assurance system can anticipate.
This information is based upon our experience in troubleshooting serious problems that may occur when you're using MYOB FirstEdge. If you encounter any alert messages while you're using MYOB FirstEdge, check this information before you call the MYOB FirstEdge technical support group; you may find the solution to your problem right here.
Transactions issues
There are also special situations that occur in your everyday use of MYOB FirstEdge -- adding cards or items, entering sales, making or receiving payments -- that are not problems but do require a warning or error message. Most of these messages simply explain what has happened and what you must do. In some cases, however, you may benefit from the more detailed explanations that appear here.