Creating customer credits

Customer credits can be created in several ways. Refer to the topics given below for each of the techniques you can use for creating a customer credit. If none of the other procedures is appropriate, use the more general procedure To create a customer credit.

• Receive an overpayment: "To receive a customer payment" on page 343
• "To delete an order with a payment applied to it" on page 331.
• "To reverse an invoice" on page 334.
• "To credit a customer's account for an item invoice when the customer didn't return all the  items" on page 335.
• To use a customer credit to remove a customer's bad debt.
• "To track work on retainer using a customer credit" on page 309.