Using the MYOB Merchant Account Service

One part of MYOB Business Services is the MYOB Merchant Account Service. Using this service, you can accept and process the credit card payments you receive from your customers directly from MYOB AccountEdge. You can use American Express, Discover, MasterCard and Visa credit cards.

If you use the Multicurrency feature of MYOB AccountEdge, only local currency credit card transactions can be processed.

Note: True debit card payments can't be processed by the MYOB Merchant Account Service

Applying to the MYOB Merchant Account Service

To get started processing credit card payments, you must first apply to MYOB Business Services. Once approved, you will receive a Merchant ID, User Name and Password that you'll enter in the MYOB Business Services Setup window. (To apply for the MYOB Merchant Account Service)

Setting up the MYOB Merchant Account Service

You'll enter setup information in the MYOB Business Services Setup window.

You have two optional selections that will tailor the way you process your credit card transactions:

Send Credit Card Payments for Authorization Using the Record Button Mark this selection if you want the Record button in the transaction windows [Enter Sales (New Order or New Invoice), Receive Payments, Receive Money and Settle Returns & Credits windows] to start the authorization process as well as record the transaction. In order to record and authorize a transaction, the payment methods must be one that is accepted by the MYOB Merchant Account.

Note: Be aware that if you swipe your credit card information, you shouldn't use this preference. If you use the Record button to authorize the payment, the Applied Payment Details window must be closed, and any swiped information is then considered "key entered."

Important: If you swipe, you should authorize immediately (MYOB Merchant Account Service)

Note: If you use the MYOB Merchant Account Service and the Get Statement feature

Note: Entering payment methods for use with an MYOB Merchant Account

Make Contact Log Entries for Credit Card Payments Mark this selection if you want to record a contact entry in the Contact Log each time you authorize a credit card payment. (A contact entry will be created only when you receive an authorization automatically over the Internet. If you manually authorize by phone, for example, no log entry is made.)

The contact entry will include the Authorization Code and the Trace ID for the credit card transaction. If you need to locate a credit card transaction, for example, in the case of a chargeback from the credit card company, having these numbers will help you track the transaction.

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