To receive a refund (Pay Bills window)
Purchases > Handling vendor debits > Applying vendor debits and receiving refunds from vendors >>
The Pay Bills window should be displayed. (To find the Pay Bills window)
- Enter the name of the vendor with whom you have the return/debit. This alert message: "You have $XX in outstanding debit memos on file with this vendor" should appear. You have three choices:
- Click Apply Debits if you want to settle the vendor debit against any open bills with this vendor. The outstanding debit memos will be automatically applied to the oldest bills first. This transaction will be automatically created. You're done!
- Click Open Register if you'd like to use the Purchases Register to choose how the vendor debit will be settled. Proceed to Step 2.
- Click Cancel if you don't want to settle the vendor debit at this time. You're done!
If you have only open orders in MYOB AccountEdge, the alert message will have two choices. Use either the Open Register or Cancel options.
If you don't receive the alert message, no return/debit has been created for the vendor, see Creating vendor debits.
- A list of the vendor's returns/debits appears in the Purchases Register; highlight the vendor debit for which you received the refund.
- Click Receive Refund. The Settle Returns & Debits window appears, displaying a transaction in the amount of the vendor debit.
- You can record your refund into a designated account or into the Undeposited Funds Account.
If you select the Deposit to Account option, click the arrow for a list of accounts to choose from. The list consists of accounts that have a bank or credit card account type.
Note: If you're receiving a credit card refund, select the credit card liability account from the list.
Note: You can change your Undeposited Funds account
- If you change the Amount Received field's amount, keep in mind that you can enter an amount less than the original vendor debit amount only. If you choose to do this, also remember that the vendor debit won't be fully settled; the difference between the original vendor debit and the amount you entered in the Amount Received field will remain as a vendor debit.
- Enter the vendor's payment method. You can click the arrow to view a list of options.
- Click the Details button to enter additional information about the vendor's payment in the Applied Payment Details window, if you wish.
- Click Record to record the receipt of the refund.
Note: A corresponding payment receipt can be printed for each refund you receive