Depending upon the steps you've followed to open this window and the payment method you've chosen, the following fields may appear:

Deposit to Account

Mark this option if you want the customer payment to be deposited into this account.

If this option is marked, the account you've selected as your Checking Account for Customer Receipts in the Sales Linked Accounts window is displayed.

This field will appear only if you've opened the window from the Sales Invoice or Sales Order windows.

Group with Undeposited Funds

Mark this option if you want the customer payment to be grouped with other deposited funds in this account.

Note:   Choose your undeposited funds account for customer credit card payments and credits

If this option is marked, the account you've selected as your Checking Account for Undeposited Funds in the Accounts & Banking Linked Accounts window is displayed.

This field will appear only if you've opened the window from the Sales Invoice or Sales Order windows.

Payment Method

This field displays the Payment Method entered on the transaction. You can change it, if you want.

Note:  Entering payment methods for use with an MYOB Merchant Account

Note:  True debit card payments can't be processed by the MYOB Merchant Account Service

If the transaction has been authorized using the MYOB Merchant Account Service, the entry in the field can't be changed.

Card Entry Method

This field appears only if you subscribe to the MYOB Merchant Account Services.

Select the credit card entry method you are using for this transaction -- Manual or Swipe.

Swipe Card button

This button will appear only if you subscribe to the MYOB Merchant Account Service.

Click this button to enter credit card information by swiping a credit card.

• When you click the button, a message window instructing you to swipe the card displays.

• When you swipe the card, `READING CARD....' appears in the message window.

• When the card has been read, the window closes.

• The credit card information appears in the Card Number, Expiration Date and Name on Card fields.

Important:  If you swipe, authorize the payment before you leave the window: Click the Authorize button before the OK button!

This field will appear only if the selection in the Payment Method field is a Debit Card or Credit Card type and the selection in the Card Entry Method field is Swipe.

Card Number

Enter the number of the credit or debit card, if you wish. You can enter up to 25 alphanumeric characters.

This is a required field if you subscribe to the MYOB Merchant Account Service; you must enter or swipe a card number.

If you've entered this information in the Payment Details view - Customer of the Card Information window for a customer, this information will be entered automatically.

This field will appear only if the selection in the Payment Method field is a Debit Card or Credit Card type and the selection in the Card Entry Method field is Manual.

Expiration Date

Enter the expiration date that appears on the credit or debit card, if you wish. Enter it in the format: mm/yy.

This is a required field if you subscribe to the MYOB Merchant Account Service; you must enter or swipe an expiration date.

If you've enter this information in the Payment Details view of the Card Information window for a customer, this information will be entered automatically.

This field will appear only if the selection in the Payment Method field is a Debit Card or Credit Card type and the selection in the Card Entry Method field is Manual.

Name on Card

Enter the name that appears on the credit or debit card, if you wish. You can enter up to 50 alphanumeric characters.

This is a required field if you subscribe to the MYOB Merchant Account Service; you must enter or swipe the name on the card.

If you've entered this information in the Payment Details view of the Card Information window for a customer, this information will be entered automatically.

This field will appear only if the selection in the Payment Method field is a Debit Card or Credit Card type and the selection in the Card Entry Method field is Manual.

Address (AVS)

This field will appear only if the selection in the Payment Method field is a Debit Card or Credit Card type and the selection in the Card Entry Method field is Manual.

• If you use the MYOB Merchant Account Service and you ever enter key-entered sales for this customer with the card not physically present, enter this customer-provided information. It is essential for the Address Verification Service (AVS).
  
  AVS matches the address the customer supplies you with the cardholders address. The lack of a match does not stop the transaction from processing, but it can alert you of a potentially fraudulent transaction. You may want to validate additional information before you provide the customer with your product or service. Also, it should improve your service rates.

• If you always physically have this customer's credit card and swipe it for electronic approval or you don't use the MYOB Merchant Account Service, the entry this field is for your information only.

If you've entered this information in the Payment Details view of the Card Information window for a customer, this information will be entered automatically.

ZIP (AVS)

This field will appear only if the selection in the Payment Method field is a Debit Card or Credit Card type and the selection in the Card Entry Method field is Manual. You can enter up to 10 alphanumeric characters.

• If you use the MYOB Merchant Account Service and you ever enter key-entered sales for this customer with the card not physically present, enter this customer-provided information. It is essential for the Address Verification Service (AVS).
  
  AVS matches the address the customer supplies you with the cardholders address. The lack of a match does not stop the transaction from processing, but it can alert you of a potential problem. You may want to validate additional information before you provide the customer with your product or service. Also, it should improve your service rates.

• If you always physically have this customer's credit card and swipe it for electronic approval or you don't use the MYOB Merchant Account Service, the entry this field is for your information only.

If you've entered this information in the Payment Details view of the Card Information window for a customer, this information will be entered automatically.

Card Verification (CVV2)

This field will appear only if the selection in the Payment Method field is a Debit Card or Credit Card type and the selection in the Card Entry Method field is Manual.

The Card Verification number is a number, separate from the credit card number, that appears on the credit card and is used to verify that the customer physically has the card. To comply with Visa and MasterCard regulation and for the security of the cardholder, this number is not saved by MYOB AccountEdge, so you must enter it for each transaction. When you enter the numbers and click or tab to another field, the numbers will be masked. When you click the Authorize button, this field resets to blank.

Except for American Express cards, it is a three-digit number that appears in the signature area on the back of the customer's credit card. (The last four digits of the credit card number appear before the three-digit card verification number.)

For American Express, it is a four-digit number and appears on the front of the card, above and either to the left or right of the full credit card number.

• If you use the MYOB Merchant Account Service and you ever enter key-entered sales for this customer with the card not physically present, enter this customer-provided information. It is essential for the Address Verification Service (AVS).
  
  AVS matches the address the customer supplies you with the cardholders address. The lack of a match does not stop the transaction from processing, but it can alert you of a potential problem. You may want to validate additional information before you provide the customer with your product or service. Also, it should improve your service rates.

• If you always physically have this customer's credit card and swipe it for electronic approval or you don't use the MYOB Merchant Account Service, the entry this field is for your information only.

Check Number

Enter the number of the check, if you wish.

This field will appear only if the selection in the Payment Method field is a Check type.

Notes

Enter a note about the transaction, if you wish. You can enter up to 255 alphanumeric characters.

If you've entered information in the Notes field of the Payment Details view - Customer of the Card Information window for a customer, this information will be entered automatically. You can enter other notes if you like.

Update Customer Card with Payment Details

Mark this option if you want to update the information entered in the Card Information window - Payment Details view - Customer using the information entered in this window.

The information will update when you click the OK button or when you click the Authorize button (if you subscribe to the MYOB Merchant Account Services).

If you hold payments until an item is shipped or until a service is completed, be sure to mark this option. If you don't, the credit card details won't be available to you when you need it to record the payment. (To hold a credit card payment on an order)

This field will appear only if the selection in the Payment Method field is a Debit Card or Credit Card type.

If you've reached this window using the Receive Money window, this field will appear only if you enter a card in the Payor field.

Authorization Type

Standard Sale is the authorization type for most sales.

If you've called the voice authorization center for a voice authorization code, select the Phone/Force authorization type.

This field will appear only if the selection in the Payment Method field is a Debit Card or Credit Card type.

Authorization Code

Enter the authorization number that you receive from the credit or debit card company, if you wish.

If you subscribe to the MYOB Merchant Account Service, the code will appear here automatically after you click the Authorize button if the transaction is accepted.

This field will appear only if the selection in the Payment Method field is a Debit Card or Credit Card type and Standard Sale is chosen in the Authorization Type field.

Phone Authorization Code

Enter the voice authorization number that you received by calling the phone authorization center, if you wish.

If you subscribe to the MYOB Merchant Account Service, enter the code you received by calling the phone authorization center if you wish to process the payment.

Note:  How do I obtain a Phone Authorization Code?

This field will appear only if the selection in the Payment Method field is a Debit Card or Credit Card type and Phone/Force Sale is chosen in the Authorization Type field.

Amount

This field is for display only. It displays the amount of the payment transaction.

This field will appear only if the selection in the Payment Method field is a Debit Card or Credit Card type.

Trace ID

This field is for users of the MYOB Merchant Account Service only; the field is display only. It displays the Trace ID of the transaction after the transaction has been sent for authorization.

This field will appear only if the selection in the Payment Method field is a Debit Card or Credit Card type.

Void ID

This field is for users of the MYOB Merchant Account Service only; the field is display only. It displays the Void ID of a transaction that has been voided.

This field will appear only if the selection in the Payment Method field is a Debit Card or Credit Card type.

Authorize button

If you subscribe to the MYOB Merchant Account Service, click this button to send the payment transaction over the Internet for authorization. A status message `Authorizing...' appears above the Authorize button while the authorization is in progress.

• If the authorization is successful, the authorization code appears in the Authorization Code field automatically.

• If the authorization times out for any reason, a message window appears. You can click the link in the message window to access Payments Gateway and determine the result of your transaction.

• If the authorization is declined, a message window appears. You can click the OK button in the message window to reverse (if your transactions are not changeable) or delete (if they are changeable) the payment. [To handle a declined payment (MYOB Merchant Account Service)]

Important:  If you swipe, authorize the payment before you leave the window: Click the Authorize button before the OK button!

If you're not yet a subscriber to the MYOB Merchant Account Service, click the button to receive information about setting up your business to process credit cards from AccountEdge over the Internet. (To enter setup information for the MYOB Merchant Account Service)

This field will appear only if the selection in the Payment Method field is a Debit Card or Credit Card type.

Void Authorization button

If you subscribe to the MYOB Merchant Account Service, this button will appear after a payment transaction has been authorized. After a transaction is authorized, values will appear in the Authorization Code and Trace ID fields. Click this button to start the process to void a credit card transaction. (To void a transaction (MYOB Merchant Account Service))

This field will appear only if the selection in the Payment Method field is a Debit Card or Credit Card type.

Cancel button

Click this button to remove all entries you've made; the window will close.

OK button

Click this button to accept the entries you've made in this window.

Important:  If you swipe, authorize the payment before you leave the window: Click the Authorize button before the OK button!