Importing and exporting data > Managing import and export records > OfficeLink templates for personalized letters
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When you create personalized letters using OfficeLink, you must choose a template for the letter you’re creating for the selected customers.
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The OfficeLink templates are specially designed to work with your AccountEdge data and your word processing software to create personalized letters. Special entries -- known as field codes -- have been inserted in these templates to ensure your AccountEdge data appears in the proper places in your letters. These field codes are similar to -- but are not the same as -- the typical mail-merge field codes that you normally work with in Microsoft Word. Because of this, you should not make changes to any of the field codes in your OfficeLink templates. Also, if you plan to change your templates, be sure to first learn about how your word processing program works with templates.
In every template, each AccountEdge OfficeLink field code is formatted as text surrounded by double brackets, like this:
If you intend to manually add or change any OfficeLink field codes, be sure to enclose the code text in double brackets, as shown here.
