Tips
Receive Payments window

General questions

  • Can I give my transaction a future date (post-date it)?
  • How do I change the default checking account?
  • How do I find a transaction I've already recorded?
  • I want to enter a transaction using a date in a previous fiscal year
  • I want to see the customer's purchase number, instead of my invoice number
  • This payment is for a job I'm tracking -- how do I assign it to the job?
  • Which accounts will be updated by my transaction?

    • Fixing problems

  • I am having trouble sending the transaction to email/fax/disk
  • I can't record the payment; a message says the transaction is unbalanced
  • I don't know whether to deposit the funds, or group them with undeposited funds
  • I don't see the checking account I want to use
  • I don't see the invoice the customer is paying
  • My recurring transaction is wrong -- how do I change it?
  • The account balance is wrong
  • The customer I want to work with doesn't have a card
  • The date is displayed in the wrong format
  • The date that is displayed is incorrect
  • The ID number that's displayed is incorrect
  • Two cash receipts have been assigned the same ID number

    • Entering line items

  • Can I skip the account number and enter only the account name?
  • I don't see the account I want to use

    • Multicurrency tips

  • The exchange rate is different for this transaction than for other transactions
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