Troubleshooting Topics List

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Troubleshooting Alert Messages Overview

• Troubleshooting: alert and error messages

• Causes and precautions

• Back up on a regular basis!

Alert messages - company file

• An error occurred when/while...

• I cannot find the MYOB FirstEdge company file named Widgets, Inc.

• Index 38

• No more than 10 company files in any folder may be opened at one time.

• The company file you've selected is a BESTBOOKS company file...

• The company file you have selected is an MYOB company file...

• The company file you have selected is customized for (country). This version of MYOB FirstEdge is for use in the United States.

• The company file you have selected is Version x. MYOB FirstEdge requires Version y files...

• The file you have chosen is not an FirstEdge company file.

• This file is damaged and cannot be used.

• Unable to access company file

• Unable to open file; file may be locked or in use, or access privileges may be incorrect...disk may be full.

• WARNING: You have room to store only x more characters of information on your disk.

Situations that may occur without an alert message

• You can't find your company file

Alert messages - MYOB FirstEdge transactions

• An account with journal entries may not be deleted.