Tips
Sales window - Time Billing layout




General questions
Can I give my transaction a future date (post-date it)?
How do I find a transaction I've already recorded?
How do I handle a deposit?
How do I set up volume or quantity discounts?
I don't like the look of my printed invoice - how do I change it?
I want to change or delete a comment, shipping method, referral source or payment method
I want to enter a transaction using a date in a previous fiscal year
I want to send items to more than one location
My customer wants a refund -- what do I do?
Which accounts will be updated by my transaction?
Fixing problems
I am having trouble sending the transaction to email/fax/disk
I haven't recorded the transaction yet, and I want to start over
I recorded a sales transaction and some information is wrong
I want to be reimbursed for an item or service, but an alert message tells me I don't have any jobs linked to the customer
My recurring transaction is wrong -- how do I change it?
The credit terms are wrong
The customer I want to work with doesn't have a card
The date is displayed in the wrong format
The date that is displayed is incorrect
The invoice number that's displayed is incorrect
The tax amount on my invoice is wrong
Two transactions have been assigned the same invoice number
Entering line items
Can I skip the account number and enter only the account name?
How do I add a blank line or header to my list of line items?
I don't see some of the columns I want to use
I don't see the account I want to use
Multicurrency tips
The currency is wrong for this sale
The exchange rate is different for this transaction than for other transactions
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