To track a serial number you must first go into the item profile and select I Track Serial Numbers for This Item. Once this option has been selected the Serial Numbers tab is available. A transaction must be recorded to track a serial number. You can also apply warranty information to an item when the item is sold.
Note: if a sale has been recorded before selecting Warranty Applies when Sold, a serial number may be listed but the Warranty date will not be assigned. This option must be selected prior to the sale of the item.