Before you can pay an employee, you need to create an employee card and set up their payroll details, such as taxes, wage categories, entitlements, etc. For more information, see Creating employee cards and Entering employee payroll information.
The paycheque number displayed is incorrect
If you want to use a different paycheque number when paying an employee, enter the correct number in the Cheque No. field. The next paycheque you enter will be assigned the next available number.
There is a duplicate paycheque number
However, if you want to be warned before duplicate cheque numbers are recorded, select the Warn for Duplicate Cheque Numbers [System-wide] option in the Banking tab of the Preferences window.
Once a paycheque is recorded, the cheque number can’t be changed. If you want to fix a duplicated paycheque number, open the payroll transaction with the duplicated cheque number in the original transaction window. You can only delete or reverse the transaction as your system allows, then reenter the transaction. For more information, see Changing or deleting a transaction.
I recorded a paycheque but the balance of my paycheque account is unchanged
This may occur if you did not select the correct account for the transaction. To fix this, open the transaction in the original transaction window. Delete or reverse the payroll transaction as your system allows, then reenter the transaction. For more information, see Changing or deleting a transaction.
I want to record a paycheque, but I have already written the cheque
Enter the cheque as you normally would using the Process Payroll Assistant. In the Review & Edit Paycheque section, click the zoom arrow next to the name of the employee whose cheque is already printed. The Pay Employee window appears. Select the Already Printed option, then click OK. Continue processing the pays as you normally would.
Assigning a paycheque to more than one job
If you want to split an employee’s wages or salary across multiple jobs, click in the Jobs column in the Pay Employee window and select the required job.
If you enter activity slips, you can assign a linked hourly wage payroll category to a job. The jobs you enter in this way are automatically linked to the employee payment when you use the Process Payroll Assistant.
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your payroll categories are set up correctly, including taxes and formulas.
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