Process Web Orders

You can process orders, invoices, payments, gift cards and refunds from your web store directly in your company file.

Go to your Sales command centre and click Process Web Orders or click Sales Register and select the All Sales tab then click Process Web Orders. If you have locations selected a Select Required Fields window will appear.

Select the location.

The process will begin. If you have web sales to process a window will appear listing number of Orders, new Customers, Payments, Refunds and Cancelleations that were Successfully Processed, Successfully Processed with Warnings and Failed to Process.

Click Shopify Log to view details of the process, including details for warnings or failures. The latest Shopify log located in the documents folder will display.

note : Shopify logs

To access the logs after processing your web orders, go to the Documents folder and open the AccountEdge Pro v14 AU folder then click Shopify Logs.

Click OK to close the window.